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October Product Update
New UI, Ask In Slack, Confluence Integration, Chrome Extension
Every day is a school day at Workbounce. Customer feedback has brought serious focus to our product, roadmap and positioning. Here are some recent changes that we’re particularly proud of.
New UX - our previous chat-style UX came with broad user expectations, we were spending more time solving for edge cases than our core job to be done.
We’ve now split out search results and the AI summary.
This is much faster, cleaner, and positions Workbounce as a helpful assistant that presents the the information available rather than an all-knowing oracle.
Ask In Slack - what happens when Workbounce can’t find what you’re looking for? Our users were returning to Slack to ask their colleagues. We’ve created a way to do that in just one click. The best part? Any answers are captured and form part of the knowledge base, learning new answers for the next time a similar question is asked.
Confluence Integration - this was a request from a customer who don’t use Notion as their company knowledge base. Now live, and working very smoothly.
Chrome Extension - In keeping with our mission to meet end-users where they are, we’ve built a nifty Chrome extension which has all the same functionality as the web-app.
We’re onboarding more users over the next couple of weeks, if you’d like to be amongst them, pick a slot and we’ll get you set up!